Intercom
The AI-first customer service company
Customer service and communications platform whose AI agent Fin is backed by one of B2B SaaS's most influential content operations, spanning a blog, podcasts, newsletters, and a book series.
Channels
Intercom on Product
PodcastNewsletter
Intercom's product and design podcast with co-founder Des Traynor and CPO Paul Adams on building in an AI-first world.
The Ticket
Podcast
Intercom's customer service podcast, launched in 2015 as the Inside Intercom podcast and rebranded in 2024. Over 3M downloads.